Connectwise Manage is a powerful tool for managing all aspects of a business. With Catch Connect, service tickets can be created automatically in Connectwise whenever a device goes offline or a device sends or receives a certain message. Catch Connects integrates with anything that has an API. Ready to go integrations are included for Crestron, … Read More
These tutorials show you how to integrate Lutron with Catch Connect. You’ll need a Lutron IP control gateway and a registered Catch Connect client. Click here to learn how to register the Catch Connect client software. Add Lutron Service Import Lutron Commands Click here for the Lutron Integration Protocol. Click here for the sample Lutron … Read More
To send messages to a Slack channel from Catch Connect, you will need… A Slack Account A Catch Connect Account A Catch Connect Client Gateway application registered and installed on your local network. Click here for an overview of how Catch Connect works. Add Catch Connect to your Slack channel Automate Sending Messages
To integrate Opsgenie Alerts with Catch Connect, you will need… An Opsgenie Account The Opsgenie Team Name The Opsgenie Team’s API Key Set Up Opsgenie Integration In Catch Connect Automate Opsgenie Alerts
What is an AV Status Page? Setting Up Your AV Status Page Automated Status Page Updates
The Catch Connect client software is available for Windows, Linux and Mac operating systems. Here are a few options on where to run the software. Unmanaged Hosts An unmanaged host is a device that you maintain upgrades and security patches on yourself. When testing Catch Connect, you may run the client on your laptop. That … Read More
We’ve written a few Simpl Windows modules to make it easy to integrate Catch Connect with Crestron control systems. Click here to download the Crestron modules and example program… Once your Crestron program is compiled and uploaded, a csv file is created and stored in NVRAM. You need to upload that file to Catch Connect … Read More
Device commands and responses can be entered one-by-one in the Catch Connect dashboard. But it can be time-consuming if you have a lot of message that need to be entered. That’s why we added CSV import. Click here for the CSV Import Starter File. Here’s a breakdown of the csv file columns… Message Type Required. … Read More
A two minute overview on how Catch Connect works as an AV Service Manager.
Here is a quick overview of integrating the FSR-FLEX Control System with Catch Connect to enable remote monitoring and control, integrate with Amazon Alexa and receive Alerts.